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AI Solutionsโ†’AI Customer Support

Solution 05 โ€” AI Customer Support

80% of Tickets.
Handled Automatically.

We build and deploy an AI support agent trained on your documentation. It handles common queries instantly, resolves issues in under 60 seconds, and escalates edge cases to your team โ€” without a single extra hire.

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Support automation for gyms, clinics, coaches, and agencies across US, UK & Australia

AI Customer Support
AI Support Agent โ€” Live

Customer

My subscription payment failed and I can't access my account

AI

I can see your account right now. Your card expired last week. Here's how to update it in 30 seconds...

Customer

That worked! You're amazing

AI

Access restored. I've also extended your billing cycle by 3 days as a courtesy.

Resolved in 47s ยท No escalation needed ยท CSAT: โ˜…โ˜…โ˜…โ˜…โ˜…

What We Build

A support team that works
every hour of every day.

100%

Knowledge Base Training

Your AI trains on every doc, FAQ, email, and past support ticket. The more you feed it, the smarter it gets โ€” and it never forgets.

< 60s

Instant Resolution

AI resolves 80% of inbound tickets in under 60 seconds. No wait time, no queue, no frustrated customers sitting on hold.

0 drops

Smart Escalation

Billing disputes, complex cases, and emotional situations get escalated instantly โ€” with full context already written for your team.

The Process

Your AI agent live
within 7 days.

01

Knowledge Audit

We collect every doc, FAQ, policy, and past support ticket. This becomes your AI's training dataset โ€” the more complete it is, the more it can resolve without escalating.

02

Agent Build

We build and train your AI support agent on your specific products, services, pricing, and policies. Every response is on-brand and accurate.

03

Integration & Testing

Connected to your support platform (Intercom, Freshdesk, email, or custom). Tested across 200+ real scenarios before going live.

04

Deploy & Monitor

We go live, monitor CSAT scores, resolution rates, and escalation triggers. Weekly refinements to improve accuracy as new issues emerge.

Industries

Built for businesses whose team
keeps answering the same questions.

Gym Owners

๐Ÿ‹๏ธ

Gym Owners

Handle membership questions, trial bookings, and billing issues without your front desk being overwhelmed.

Dental Clinics

๐Ÿฆท

Dental Clinics

Answer patient questions about treatments, costs, and availability instantly โ€” 24/7.

Coaches

๐ŸŽฏ

Coaches

Client questions about programme content, payment, and access handled without interrupting your delivery.

Marketing Agencies

๐Ÿ“ˆ

Marketing Agencies

Client portal questions, reporting requests, and status updates handled without your account managers.

Real Estate

๐Ÿ 

Real Estate

Property questions, viewing requests, and document status updates answered automatically.

Deliverables

Everything trained.
Everything managed.

What's included

AI support agent build and training
Knowledge base upload and structuring
Support platform integration (Intercom, Freshdesk, or custom)
Escalation rules and team routing
Canned response library (100+ scenarios)
CSAT tracking and reporting setup
Tone and brand voice calibration
Monthly retraining with new data
Priority escalation for urgent issues
Weekly performance review

Typical Results

80%ticket deflection rate
< 60saverage first response time
4.8โ˜…average CSAT score

Based on average across active AI customer support deployments

Proof

What happens when
support never sleeps.

"Our support inbox went from 200 tickets a week to 40. The AI handles everything routine and only escalates the genuinely tricky stuff. Our team is transformed."

SC

Sarah Chen

Director ยท Bright Smile Dental

"Members get answers instantly now, even at midnight. Our front desk used to spend hours on the phone answering the same five questions. That's completely gone."

MR

Marcus Reid

Owner ยท Iron Forge Gym

"Client CSAT actually went UP after we deployed AI support. Turns out instant answers beat waiting for a human reply. We should have done this years ago."

AR

Alex Reeves

Founder ยท Lumen Marketing Studio

Investment

One system.
Predictable pricing.

Setup

$1,999

One-time build fee

  • Knowledge base upload and training
  • AI agent build + tone calibration
  • Platform integration
  • 200-scenario testing
  • Go-live support
Get Started โ†’
Most Popular

Setup + Management

$1,999 + $799/mo

Everything in Setup, plus:

  • Monthly knowledge base updates
  • CSAT monitoring + reporting
  • Ongoing retraining
  • Escalation optimisation
  • Priority support
Get Started โ†’

Not sure what to automate? Book a free audit and we'll map your top 20 support scenarios for free.

Ready to automate support?

Stop Answering the Same Questions.
Let AI Handle It.

Book a free 30-minute AI audit. We'll show you exactly how an AI support agent would handle your top 20 most common queries โ€” before you spend a dollar.

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Agent live in 7 days
Results guaranteed
Month-to-month